Enterprise Resource Planning, Point of Sale Systems and System Design
An Enterprise Resource Planning (ERP) system is a software solution that manages day-to-day business operations such as formulation, procurement, sales, quality, compliance, etc. ERP ensures smooth flow of information and data between them. By collecting company-shared transaction data from multiple departments, ERP systems prevent data duplication and provide data integrity through a single version of the truth. Not only can business processes be streamlined, but operations can also be streamlined, costs reduced, productivity increased and the overall customer experience improved.
Point of sale (POS) is a new generation or computerized cash register. It tracks various payment methods, records and tracks customer orders, manages promotions, offers, discounts, membership programs, generates invoices and more. Best of all, it can be integrated with other systems, such as multiple printers, or connected to networks and databases to improve the retail business experience and allow the acceptance of multiple payment processing options. In addition, in addition to processing sales transactions, it can handle inventory tracking in real time, provide analysis, sales monitoring and reporting, as well as provide customer data management and role management through secure access.
An ERP-integrated POS system provides instant access to real-time information, including customer information and purchase history, helping staff make better recommendations. This increases cross-selling and up-selling. This means you can meet the needs of various touchpoints simultaneously to ditch delays, reduce revenue and increase sales. An integrated system assists you in easily identifying ledger balances and determining the cash flow of your business. Ensure that information entered into both systems is accurate, thereby reducing the possibility of information mismatches. Integration ensures instant upload and download of data, allowing you to obtain information from a single system. Helps you determine sales, inventory and revenue. In a sense, this helps in accurately planning and maintaining adequate inventory levels to deal with over- and under-stock situations.