The services or online content of the Capital Computer website (“this website”) are provided by Capital Computer (hereinafter referred to as “we”, “our company” or “Capital Computer”). Capital Computer respects any user who uses our company’s website. The privacy rights of those who participate in Capital Computer’s activities or register to use Capital Computer’s services or online content, including but not limited to the products and services of our partners (hereinafter referred to as the “Services”). We will ensure that the personal data collected, transmitted, stored and used will be processed in compliance with the Personal Data (Privacy) Ordinance, Chapter 486, Laws of the Hong Kong Special Administrative Region (hereinafter referred to as the “Ordinance”). If you provide personal information to us, you are deemed to agree to this privacy policy
The term “personal data” has the meaning defined in the Ordinance
【Purpose and use of collecting personal information】
You do not need to provide any personal information to browse or use this website. When you participate in Capital Computer’s activities or register to use our services or online content, we will collect your personal information so that we can provide you with services. You may refuse to provide us with personal data, but in this case we may not be able to provide you with services. By providing your personal information, you agree to our use of your personal information in accordance with this Privacy Policy Statement
The personal information collected by Capital Computer from you may be used for the following purposes (including but not limited to):
- Identify you and any accounts you open
- To provide you with services
- Verify identity and/or conduct credit checks
- Process applications and updates for partner products and services on your behalf, including but not limited to insurance and financial product
- Handle insurance claims for partners’ products and services on your behalf
- To handle service-related payment instructions or collect outstanding debts for you
- Allow this website to store your personal information so that you do not need to re-enter relevant information each time you purchase a product or update
- your insurance product
- Process, bill and fulfill orders
- Direct marketing of our services (see “Direct Marketing” section for details)
- Directly promote the products and services of our business partners (see the “Direct Marketing” section for details)
- Design the services you need
- Conduct market research, statistical analysis and behavioral analysis
- Conduct program ratings surveys and analysis
- Conduct customer data analysis and analyze your shopping preferences
- Allow you to choose to participate in interactive features of the services we provide you, including identifying your friends and communicating with them and sharing your shopping experience
- Recommend to you our services or products or services that interest you
- Design our website and content to suit your specific preferences
- To provide you with customer service
- Handle your complaints and account inquiries, claims and/or litigation against the company or any party
- Prevent and deter fraud
- Audit purpose
- Make disclosures as required by applicable laws, rules and regulations
- Any other purpose directly related to the original purpose for which the personal data was collected
Categories of personal data collected
The personal information collected by Capital Computer may include (including but not limited to):
- Your personal information and contact information, such as name, gender, date of birth, ID number, phone number, email address, residential address, mailing address and/or billing address
- Your business information, such as company name and job title
- Your account information, such as the first and last 4 digits of your credit card account number or user account number
- Your family income and personal interests
- Your computer or mobile device IP address, real-time location data, browser settings, browsing history and/or other Internet logged information
- Your phone book contains phone numbers and email addresses (when you use interactive features of our services to you). We will notify you when you accept our services. When you provide data to us, you confirm that you have obtained consent from the phone book contact
Confidentiality, Disclosure and Security of Personal Data
- Unless we obtain your written consent, Capital Computer will not conduct transactions with your personal information and contact information for profit. All personal information collected and held by Capital Computer will be treated confidentially; however, if it is necessary to perform legal responsibilities in accordance with legal provisions or requirements, or to provide you with services, or to perform the original purpose of collecting personal information or is directly related to For this purpose, the Company may disclose such information to the following persons (whether they are in Hong Kong or outside Hong Kong):
- Courts of competent jurisdiction, law enforcement agencies, or other government statutory or regulatory departments, agencies or organizations
- The Company’s associated companies, partners, sellers or contractors, agents or other service providers involved in the sales and marketing or administration of services, or the provision of goods/services
- Our company’s partners include but are not limited to insurance companies, which can evaluate and process insurance product applications, renewal applications, insurance claims and settlements, provide insurance services and/or handle inquiries or complaints
- Any other person who has a duty of confidentiality to the Company, including group members, information technology consultants, data processing contractors, auditors, accountants, or lawyers who have undertaken to keep such information confidential
- Banks, financial institutions, insurance companies, credit card issuers or debt collection services
- Any questions, comments, suggestions or information, other than personal information, sent by you or posted on our website or any part of the website will be deemed to have been voluntarily provided to the Company in the form of non-confidential and non-proprietary information. We have the right to use, copy, disclose, transmit, publish and/or publish such information in other places at our own discretion, including but not limited to providing such information for the development and promotion of services and to meet customer needs. to any contact company
- Capital Computer will make all reasonable efforts to ensure that all personal information held by Capital Computer is stored in a reliable, secure and safe place
- We will endeavor to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of transmitted data.
- If you purchase insurance products or other products or services from our partners, your personal information will be transferred to the partner and your personal information will be used, processed and retained in accordance with the partner’s privacy policy. This is beyond our control. Please refer to the partner’s privacy policy for details.
Transfer of personal data outside Hong Kong
If operationally necessary, the Company will transfer personal data to places outside the Hong Kong Special Administrative Region to achieve the purpose for which such data was collected, or for purposes directly related to it. Any relevant data transfer will comply with the regulations and restrictions of the regulations
Storage of personal data
If you choose or provide a user identification code, password or any other information as part of security procedures, you must treat such information as confidential. You must not disclose it to any third party. If your mobile phone number is used for account login, you should ensure that it is updated promptly by logging into your account in “Account Information” when your mobile phone number is changed or returned to the mobile telecommunications operator. This is important to ensure that your account information is not accessed by a third party who may have gained access to the mobile phone number you have surrendered. You are responsible for protecting your account in this particular manner. We do not assume any responsibility for this
Unless the law requires Capital Computer to retain your personal data for a specific period of time, Capital Computer will only retain the personal data until the original purpose for which the personal data was collected is achieved or a purpose directly related to it.
Direct marketing
Capital Computer may use the personal information collected from you to send messages, offers, promotions and market quotations. In this regard, the company needs to obtain your consent. We may contact you via email, mobile application notification, text/image/video message or mail. The Company holds your name, contact address, social media links, product and service portfolio information, transaction patterns and behaviour, browsing history, program viewing habits, personal interests. The Company may use the relevant information for direct marketing of our services, and The following products and services of our business partners, or the products or service categories of Capital Computer merchants, include but are not limited to food and beverages, groceries, household products, personal care and health care, skin care and cosmetics, maternal and infant products, pets Supplies, electronic appliances, home furnishings, food, drink, entertainment, sports and travel, toys and books, telecommunications, media and entertainment, fashion and insurance and financial product categories and other products or services that may be of interest to you
If you do not wish to receive any direct marketing communications from us and our partners, you can update your preferences at any time through your registered account or the unsubscribe link provided by us. Upon receipt of your notice, we will stop using your personal data for direct marketing purposes and will not charge you for this purpose.
【Use “Cookie” file (COOKIES)】
A “cookies” file is a small text file that is stored on your computer (or other electronic device) when you enter our website and mobile applications. We use “cookies” on this website to:
- To identify you when you browse this website and mobile application
- Obtain information about your preferences, browsing and browsing behaviour, online activities and internet usage
- Keep track of the items stored in your shopping basket to help you get through the checkout process
- Conduct research and statistical analysis to help us improve our services and better understand our visitors and their requirements and interests
- Provide advertising tailored to your personal interests and more effectively conduct promotional and advertising programs by us, our business partners and advertisers
- Make your online activities more efficient and provide a better experience
- Make security measures tighter
The information we obtain using “cookies” files may not contain your personal information. Although we may obtain information from your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet log information), it may not be able to identify you. Because non-personal data is mixed with personal data, we treat the data as personal data for the purposes of our privacy policy. Under certain circumstances, we may collect your personal information, but it must be provided voluntarily by you by completing an online form, or when you purchase goods or use services on our web pages and mobile applications.
If you do not allow the use of “cookies” files, you can make adjustments on your Internet browser and electronic device. If you disable cookies, you acknowledge that you may not be able to use certain features of our web pages and mobile applications.
Connect the web
This privacy policy statement applies only to our website and mobile applications. Our web pages and mobile applications may contain links to other web sites and web pages. Whenever you activate any of these connection URLs, such as clicking on the connection section of any advertiser, you have left our website and mobile application; and after you leave our website and mobile application, you will contact any other organization Any personal information or any other information provided is not within the control of the Company. You bear all risks of browsing or using other websites
Access and correction of personal data
If you have any questions about Capital Computer’s privacy policy, or if you wish to access or correct your personal information, you should submit your questions to the following places:
- Capital Computer
- Capital computer website
- Email: cs@cap.com.hk (Please mark “Confidential” in the email)
In accordance with the regulations, the Company reserves the right to charge you a reasonable fee for relevant data access requests.
In any case, if there is any conflict or inconsistency between the Chinese and English versions, the English version shall prevail.
This privacy policy will be reviewed regularly and updated on the website